Warranty and return policy

How can I return my order?

In accordance with Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, if the product of your order does not match your expectations, You can return it within 10 business days from receipt of the package by you or a third party authorized by you. The return must be made with the original packaging and the product must retain its original condition. Returns of used products will not be accepted. To exercise your right of withdrawal, you can notify in writing your decision to withdraw (for example, by email, telephone, etc.). We will confirm receipt of your request and refund the amount paid by Paypal, check or bank transfer within a period of 10 business days from the receipt of your withdrawal request, provided that the return of the product has been made. The exercise of the right of withdrawal will imply the return of the price of the returned product and the original shipping costs, and you must bear the direct cost of returning the products, except in the case of defective or damaged products in which the company is They will charge the return costs.

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